Оператор

We Are Hiring: Online Store Operator

Location: Munich or Berlin

Responsibilities:

• Processing orders in the online store administration system
• Consulting customers via phone and email
• Issuing invoices and preparing shipping documents
• Managing and updating product availability information
• Ordering products from suppliers
• Receiving, checking, and packing goods
• Working with a cash register and POS terminal, maintaining cash records
• Communicating with credit and leasing companies regarding customer orders
• Organizing and managing deliveries through courier services
• Ordering packaging and office supplies
• Maintaining cleanliness and order in the pickup point and warehouse
• Handling warranty claims and product returns
• Performing additional urgent tasks when required

Requirements:

• Fluent German and Russian language skills are mandatory
• Good knowledge of computer hardware and technology
• At least 1 year of customer service experience
• Responsibility, attention to detail, and organizational skills

We Offer:

• Stable employment in the e-commerce sector
• Friendly team environment
• Opportunities for professional growth
• Diverse and interesting daily tasks
• Salary: €1700–2000 net per month

Please send your CV in Russian or English.